Financial Recovery after a Major Loss

As if the financial losses we experienced during the lockdown were not enough, several businesspeople have had their means of livelihood destroyed during the riots that followed the shooting of peaceful #ENDSARS protestors by members of the Nigerian Army. Whether our losses were existing before the riots or were exacerbated by the rioters, we need to begin to put things back in place and rebuild. Re-starting after a disaster requires both mental resilience and financial creativity. The emotional resources we need include grief management, hope, faith, zeal, and endurance; this way we keep ourselves motivated to start and to continue rebuilding.

Financially, the first thing we need to do is to review our insurance policies. Before now, insurance companies used to refuse to cover losses from riots, but as the industry matured and competition grew, many undertakers now cover losses from riots. The insurance companies must be called in as early as possible to physically review the damages. You must take photographs before you begin any cleaning up. If you have used a reputable insurer, or you bought your policy through a reputable insurance broker, collecting your claims should be very straightforward. With the less reputable ones, you may need to work a little harder and threaten that you would report them to their Regulator, NAICOM, before you get your full entitlements.

Sadly, some of us may not have adequate insurance. Fortunately, some NGOs are already looking into ways of raising funds to support those who lost businesses in the last few days/weeks. Affected businesspeople should reach out to these organizations. Ensure you have all the information they may require to substantiate your claim; before-and-after photos, receipts for payments etc. This is not the time to shy away from help. Everybody needs a helping hand from time to time, so be bold and step out to receive the help you deserve, so you too would be empowered to help another needy person in future.

Next, we must contact our bankers, suppliers (who supplied goods on credit), and all other creditors (for instance, landlords, customers who paid upfront for products, etc.). Repayment terms would need to be rescheduled in line with your new business reality. Claims from insurance can either be used for repayment of credits or used to restart business operations. In most cases, claims are used for both purposes. Each businessperson must review her own circumstances, adopt the best solutions for her condition, and prioritize expenditure based on that condition. Unless you have a banking/ financial background, avoid negotiating with your bank by yourself, obtain professional advice. Confirm how much your insurance company is paying before agreeing to fresh repayment terms.

Some businesses may have lost hard copies of licences, contracts and certificates. Compile the list of such documents and reach out to the business partners involved, so they can issue new ones. If you have soft copies of documents, remember to attach them to your requests. Going forward, ensure that all vital documents are converted to digital formats and digitally stored.

When we know how much money available to rebuild, and the new payment schedules for our financial obligations, we must develop new business strategies, action plans, and financial budgets. Our financial and business objectives may remain the same, but the strategies for achieving them and the timeline for their realization would need to be reworked in line with the new realities. Remember to budget for adequate insurance to cover all the risks your business is exposed to. Also important is the Emergency Fund (rainy day savings) – once this is budgeted for, the business would create a fund that would help it to survive future shocks. Our new strategies must include disaster management. In addition to insurance coverage, physical barriers would also help to protect our assets from disasters, whether fire, flood, or rioting. Locks and barriers to delay the access of rioters. Overhead sprinklers to reduce fire damage. Every business should do a thorough risks assessment and develop effective risks management strategies. But when risks crystallize like they have in the last few days, we must then deploy effective disaster management strategies and business continuity plans. A business that is prepared with an effective business continuity plan has done proper scenario planning to imagine the various disasters the company may face and then gone ahead to develop routes out of each negative scenario. Therefore, it would recover faster than other businesses.

This week we have gone outside the personal finance mandate of the column, but it is essential, because most people get their personal finances from their businesses. I pray we all recover fully and quickly. Happy investing.

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Money Management for Couples

Our last article on financial independence for Millennials resulted in requests advice to young couples on family finances, wealth creation, and harmonious money-relationships. Money is a major source of marital stress, therefore it must be discussed and planned appropriately. Every intending bride or groom should take financial literacy seriously and invest in her/his financial education.

The first thing couples must discern is what is referred to as “money personality”. What is your money personality? What is your spouse’s? Who is the penny pincher, carefree spendthrift, moderate spender, or numbers-crunching bookkeeper? It is important to realize that each personality has its peculiar strengths and weaknesses and opposite personalities work together to create one perfect personality. Restraint must continually be exercised to avoid the blame game because opposing personalities complement and complete each other.

Couples must discuss their individual financial goals and harmonize them into a joint family goals that everyone (including children) works to achieve. They must also discuss lifestyle choices. Would you be the kind of family that prioritizes designer product labels? Would you rather buy the biggest television into your rented apartment or put the money towards buying real estate? When do you hope to transit from tenants to landlords? How essential to your lifestyle is an annual holiday abroad? Would your self-worth be diminished if you fly Economy Class? Lifestyle choices include children’s education. Do you both want only the best and presumably more expensive, or is one of you of the opinion that even children in public schools become doctors? How important is an exclusive education to you?

Then comes the discussion on what is mine, what is yours, and what is ours. How do we determine joint or separate ownership of assets, especially those acquired after the wedding? Do we maintain only one joint account? Or do we have separate accounts but contribute periodically into one joint account? Some wives earn more than their husbands and hide their salaries so as not to till the power balance in the home; my advice is, do what is best in your own circumstances.

Who would manage family finances? Joint management or is the tight-fisted person solely entrusted with this responsibility? Whilst this may seem a good option, think about the arguments that can result from that decision. Such arguments can be avoided by having a mutually agreed monthly budget. But you would have to determine upfront how you would make decisions on extra-budgetary expenses. Also, decisions on investment opportunities and debt – both personal and business debt. It is important to involve your spouse in debts you take in your personal and business capacities, this would enable them provide support and even willingly carry any additional financial burdens.

This brings up the issue of commitment to your spouse’s career. Women who have strong career aspirations must obtain the commitments of their fiancés to their careers, so that they would not be asked to make career sacrifices that could breed bitterness and even divorce. With mutual commitment, creative solutions to family challenges are adopted as against the lazy option of choosing the first culturally biased “solution”.

How about giving to extended family, religious organizations and charities? Monthly cash gifts to parents or church/ mosque should not be shrouded in secrecy, it should be part of your household budget. Additional extra-budgetary expenses should be discussed, and decisions made together. Even if the expense is coming from your individual account, it would help if your spouse is aware as this would enable them to provide additional support and willingly carry any financial burdens that may result from your extra giving. Many of us regularly support siblings and even distant family members, the same principle applies, avoid secrecy. Friends and extended family members must be made to realize that your family has just one purse. Children must be exposed to financial literacy from an early age, so they would understand your decisions and support you in achieving your goals.

Investment decisions should be made jointly, and assets acquired in both names. This implies that both of you have adequate financial education on the various investment vehicles and how they meet your family’s financial goals. Sometimes, this may not be feasible; if for instance an employer lends its staff money to buy an asset, it is unlikely they would permit a joint ownership of that asset. So long as the decision to take the loan from the employer is discussed upfront, your spouse should understand that the asset would increase the family wealth.

Transparency is a key to marital bliss, therefore as much as possible practice openness even in financial matters. Happy Investing,

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